§ 28-26. Service discontinued.

Electric and solid waste collection services to delinquent customers shall be discontinued in accordance with the following:

(1)

Notice. The clerk shall notify each delinquent customer that electric service will be discontinued if payment, including the additional charges, is not received within 15 days from the due date of the bill (the 15th of the month). This notice shall be sent by first class mail within five days after a bill becomes delinquent.

(2)

Service discontinued. The superintendent shall shut off the supply of electricity to any customer who, not having contested in writing the amount billed in good faith at least three days before the shut off date specified in the notice of delinquency, has failed to make full payment by the date specified in the notice of delinquency. There shall be a fee, as determined by the council for discontinuing the electric service for failure to pay the account. The superintendent is not authorized to receive payment at the time of the shut off trip. All payments must be made to the city clerk.

(3)

Fees. A turn-back-on fee, as determined by the council shall be charged before service is restored to a delinquent customer. The shut-off fee and turn-on fee shall be charged whenever these activities occur.

(4)

Solid waste collection. Solid waste collection may be suspended without notice at any premises with a delinquent account. Collection shall not resume until the delinquent amount plus all accumulated fees for the period when collection was suspended are paid, unless the council directs otherwise.

(Prior Code, § 87.08)